Q&A for EU, EEA and Swiss students
Find answers to the most common questions about your CPR number and the registration process.
During the online application process for an EU residence document, you will be asked to appear in person at SIRI within 14 days of submitting the application.
Applying for a CPR number online, you will also be met with a deadline of showing up at Citizen Service within 5 days.
Please disregard these deadlines. You MUST instead book an appointment to show up at Dokk1 to finish your registrations on one of the dates specially allocated to registering new students. These dates are mentioned in the guide on applying for an EU residence document and a CPR number on this website.
The sentence you'll meet when applying for an EU residence document, which you should disregard:
"You must appear in person at SIRI within 14 days of submitting the application
You must appear in person at the time and in the branch office for which you have booked an appointment. You must bring your photo ID (passport or national ID card). Only when you have identified yourself this way and have been linked to your application will we consider your application to be submitted."
The sentence you'll meet when applying for a CPR number which you should disregard:
"All persons (including any children) must, within 5 days of you fulfilling the conditions for being registered in Denmark, attend the local Borgerservice (Citizen Service) in the municipality you are moving to, or in the International Citizen Service centre linked to the municipality to which you are moving"
The EU residence document is proof of your right to reside, work or study in Denmark as an EU/EEA or Swiss citizen if you meet the conditions for residence under EU law.
When studying in Denmark the EU residence document is given on the basis of your studies. If the circumstances of your stay in Denmark changes you must reapply for an EU residence document reflecting the cause of your stay in Denmark.
You need the EU residence document to get a CPR number. With the CPR number, you are entitled to public healthcare (going to the doctor, hospital, etc.)
At your registration at Dokk1:
- SIRI (the Danish Agency for International Recruitment and Integration) is the authority of the Danish state that will provide you with your EU residence document (provided that you have uploaded all required documents before you appear in person at Dokk1)
- Citizen Service (Borgerservice), which is part of the City of Aarhus, will thereafter issue you with a CPR number (if you have applied online for a CPR number before appearing at Dokk1 and you bring all required documents to your appointment at Dokk1).
When you get your EU residence document in your hand from SIRI, please check that your name, birthday, and nationality are correct.
All citizens with legal residence in Denmark and registered to live in Denmark at a certain address (Danes and foreigners) are registered in the Civil Registration System with a personal CPR number.
The number consists of the date and year of your birthday and four extra digits.
With the CPR number you are entitled to public healthcare (going to the doctor, hospital etc.)
If you have questions regarding the EU residence document, please contact the state authority SIRI (Danish Agency for International Recruitment and Integration).
Find the right phone number here.
Please disregard this request.
Your Person ID will be stated on your EU residence document (called a registration certificate in the self service solution) from SIRI. Since you will get the EU residence document when you register at Dokk1, you are not able to type in the Person ID.
Since the EU residence document will be issued to you at the registration event at Dokk1 you may disregard this request.
If you bring all the required documents to the registration event at Dokk1 you will be issued with the EU residence document by the state authority SIRI.
Afterwards, you will be issued with a CPR number by Citizen Service which is part of the City of Aarhus, if you have registered for a CPR number online before showing up at Dokk1 and that you bring all required documents.
As a student from the EU/EEA or Switzerland re-entering Denmark you must:
- Reapply for an EU residence document online
- Book an appointment to finish your registration for an EU residence document and get registered with a CPR number (you should not apply for a CPR number online). Bring the documents below.
You must bring the following to Dokk1:
1: Your original Passport / National ID (If your passport or ID card does not specify your place of birth, you have to bring e.g. your birth certificate or additional documentation).
2: Proof of your address in Denmark e.g. rental contract
3: Entry form - fill in the following form before appearing at Dokk1: Entry Form
4: If applicable: Original marriage certificate (if you are married - even if your partner is not accompanying you), original divorce certificate (if you are divorced), death certificate (if you are a widow(er)).
We have allocated extra staff for the registration of EU/EEA and Swiss students on certain dates so that you can get your EU residence document and CPR number faster than usual.
When booking an appointment you will be shown the next available time slot on these dates. This is an effort to ensure that all students get an appointment and to secure a flow in the registrations at Dokk1.
No. You need to have an appointment. You will find the link to book an appointment under Step 1 in the guide.
Please contact your educational institution, if there are no available time slots.
If this is your first time applying for a CPR number you must have applied for a CPR online before you appear at the registration event at Dokk1.
The Danish Agency for International Recruitment and Integration (SIRI) is in charge of issuing your EU residence document and Citizen Service (Borgerservice) who will take care of your CPR registration have allocated extra staff on the dates provided in your step guide to ensure you the fastest possible procedure.
Should you be unable to attend, you must follow the normal procedure for first attaining an EU residence document and thereafter a CPR number which will be considerably more time-consuming.
If you do not have a Danish phone number, you can type in your email-address. You will then receive an email with an 8-digit number which will serve as your booking number for your appointment at Dokk1.
When you arrive for your appointment at Dokk1, you must type in the 8 digits at the check-in stand in the arrival area.
You need the reservation number to check-in when you arrive at Dokk1. You have received either an SMS if you have used a Danish phone number to book an appointment or an email containing your reservation number, if you typed in your email address when booking your appointment. Check your spam filter, in case the email is not in your inbox.
We can always find your online registration if you bring your ID when you show up at Citizen Service at Dokk1. Please do not apply again.
When you show up at Citizen Service at Dokk1 to get the CPR number, you need to bring the physical document (not on your phone) and tell us that you haven’t uploaded it. We will then upload the document.
When you booked your appointment for the registration event at Dokk1 you typed in your Danish phone number or your email address.
A booking number was sent to you in an SMS or by email along with a description of how to cancel your appointment.
If there are no more available time slots, please contact your educational institution.
You will automatically be registered as having left Denmark, on the date of departure you have provided us with.
When you are registered in the Civil Registration System (CPR) as having left Denmark, you simultaneously lose your social security in Denmark.
It is therefore important that you contact us at +45 89 40 10 30 so that we can cancel or change your date of departure.
If you leave Denmark earlier than expected, you must report your departure using your MitID.
No. The EU residence document is personal and only applies to you. You may find the rules and regulations for bringing your family to Denmark at newtodenmark.dk.
If you leave Denmark, you must report your departure using your MitID, even though you plan a return to Denmark.
Your yellow health insurance card (sundhedskort) which is your proof that you're entitled to public healthcare should arrive in your post box approximately 2-3 weeks after you have been issued with a CPR number.
If you do not have your name on your postbox, the card will be returned to Citizen Service at Dokk1.
Come by Citizen Service to pick it up. We will keep the yellow card for up to 6 months. If we no longer have your card, you will need to pay for a new one.
It is very important that your name is spelled correctly. Call Citizen Service at +45 89 40 10 30. We will make sure that you receive a new card with the correct spelling of your name.
If you didn't find the answer to your question please call Citizen Service at tel.: +45 89 40 10 30.