Q&A for nordic students

During the online application process for applying for a CPR number you will meet the sentence below. 

"All persons (including any children) must, within 5 days of you fulfilling the conditions for being registered in Denmark, attend the local Borgerservice (Citizen Service) in the municipality you are moving to, or in the International Citizen Service centre linked to the municipality to which you are moving"

Please disregard the deadline of 5 days. We have arranged special registration days for international students new to Aarhus and you must therefore book an appointment to show up with Citizen Service at Dokk1 on one of the dates specially allocated for students. These are mentioned in the guide on how to apply for a CPR number. 

All citizens with legal residence in Denmark and registered to live in Denmark at a certain address (Danes and foreigners) are registered in the Civil Registration System with a personal CPR number. The number consists of the date and year of your birthday and four extra digits.

With the CPR number you are entitled to public healthcare (going to the doctor, hospital etc.)

No. You need to have an appointment. You will find the link to book an appointment under Step 1 in the guide.  

We strongly advise you to join the registration event as your registration will be faster than the normal registration procedure.

If you are unable to attend the registration event for international students, you must follow the normal registration procedure outlined in this guide.

If you do not have a Danish phone number, you can type in your email address. You will then receive an email with an 8-digit number which will serve as your booking number for your appointment at Dokk1. 

When you arrive for your appointment with Citizen Service at Dokk1, you must type in the 8 digits at the check-in stand in the arrival area.

You need the reservation number to check in when you arrive at Citizen Service at Dokk1. You have received either an SMS if you have used a Danish phone number to book an appointment with Citizen Service or an email containing your reservation number if you typed in your email address when booking your appointment. Check your spam filter, in case the email is not in your inbox.

We can always find your online registration, if you bring your Passport / ID when you show up at Citizen Service at Dokk1. Please do not apply again.

When you show up at Citizen Service at Dokk1 to get the CPR-number, you need to bring the document and tell us that you haven’t uploaded it. We will then upload the document. 

When you booked your appointment for the registration event at Dokk1 you typed in your Danish phone number or your email address. 

A booking number was sent to you in an SMS or by email along with a description of how to cancel your appointment. 

Your yellow health insurance card (sundhedskort) which is your proof that you're entitled to public healthcare should arrive in your post box approximately 2-3 weeks after you have been issued with a CPR number.

If you do not have your name on your postbox, the card will be returned to Citizen Service at Dokk1.

Come by Citizen Service to pick it up. We will keep the yellow card for up to 1 month. If we no longer have your card, you will need to pay for a new one.

It is very important that your name is spelled correctly. Please contact us at icswest@aarhus.dk and provide your full name and date of birth. Please do not include your CPR number.

 We will make sure that you receive a new card with the correct spelling of your name.

If you didn't find the answer to your question please call Citizen Service at tel.: +45 89 40 10 40.