Contact Sundhedsplejen
The healthcare nurse's visits are a free service offered by the City of Aarhus.
In your child’s first year, your healthcare nurse will come and visit you at home.
If you need it, we can maintain this contact throughout your child's time with a childminder (dagplaje) / day nursery (vuggesture), and kindergarten (børnehave). During school years, it is the school’s healthcare nurse who follows your child’s health.
Sundhedsplejen's on-call telephone service
If you need advice and guidance outside your healthcare nurse’s regular hours, you can call Sundhedplejen’s on-call telephone service.
Opening hours of the on-call telephone service:
Monday-Sunday 9.00-12.00 and 17.00-19.00 70 20 80 08
Via the on-call telephone service, you can get advice on your child’s development and wellbeing.
- If your child cries a lot.
- If your child sleeps poorly.
- If your child is restless.
You are always welcome to contact the telephone service if you have problems with breastfeeding or if you yourself are struggling with parenthood.
Sundhedsplejen in your area (administration)
Find Sundhedsplejen’s telephone numbers and opening hours in the area where you live.
Area North: 8940 6467
Area East: 8940 3914
Area West: 8940 5753
Area South-west: 8940 5516
Area South: 8940 5365
See areas and districts on the map:
Have you not yet been contacted by your healthcare nurse?
Call Sundhedsplejen’s main number if you want a visit from your healthcare nurse after the birth and have not yet been contacted.
You are usually contacted by your healthcare nurse a few days after the birth to arrange a visit. If this does not happen, you can call Sundhedplejen’s main number.
Sundhedplejen’s main number:
89 40 53 45 between 8.00 - 13.00 on working days
The secretary can provide you with the contact information of your healthcare nurse.
Have you given birth in another municipality?
Sundhedsplejen in Aarhus Municipality will not be notified automatically if you have given birth in another municipality. In this case, you must notify Sundhedsplejen yourself.
To get in touch with and arrange a visit from your healthcare nurse:
Sundhedplejen’s main number
89 40 53 45 between 8.00 - 13.00 on working days
Find your school healthcare nurse (skolesundhedsplejerske)
Recording your meetings with the health care nurse
If you want to record a meeting with the healthcare nurse on video or audio, here are the things you need to know first.
Video recordings
You should always notify your healthcare nurse in advance if you want to film a conversation or a visit to your home. The healthcare nurse has the right to choose not to perform their work task if filming occurs without an agreement. Therefore, the healthcare nurse can limit the help to include only the absolutely necessary assistance in the home.
You can arrange the filming of your meeting with your healthcare nurse. In this case, you may only use the recording for private use, unless you have agreed otherwise.
The same rules apply if you want to film a meeting outside your home.
Audio recordings
You are welcome to make an audio recording of a meeting without informing the healthcare nurse. However, remember to inform the employee if you want to play the audio recording for anyone other than yourself.
Do you find it difficult to remember what you agreed on at your meetings? If so, remember that you are always allowed to invite family or a friend to your healthcare meetings.
Sundhedsplejen and coronavirus
Sundhedsplejen prioritises the work they do and may cancel activities within certain periods depending on current covid-19 restrictions.
If you have arranged a visit from your healthcare nurse or if you have just returned home from giving birth, you will be contacted.
Contact
Note: You can always contact your own healthcare nurse via telephone. On the answering machine, you can hear exactly when your healthcare nurse is available.
You can write to the healthcare nurse at your child's school, either on Aula or Skoleintra. You can also contact her by phone via call or text message. The healthcare nurse will answer your inquiry as soon as possible.
If you are concerned about your child's health and wellbeing in general, you are welcome to contact Sundhedsplejen’s on-call telephone service by phone: 7020 8008 from 9.00-12.00 and 17.00-19.00, every day of the week. The telephone service has extended capacity at the moment.
If you suspect a COVID-19 infection in your family or have been diagnosed with a COVID-19 infection - you should pay close attention to your child and contact your doctor if the child has symptoms.
Contact your doctor if you suspect a COVID-19 infection, or if a COVID-19 infection has been detected in your family and your child has symptoms such as the following:
- Difficulty breathing
- Affected overall condition, including
- Lethargy/fatigue
- Irritability
- Lack of interest in feeding on the breast or bottle
- Increased regurgitation after feeding
- Dry nappies
- Fever over 37.5 (celsius)